It's Time to Reform Florida's Information Technology Procurement and Oversight

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This report highlights the chronic issues plaguing Florida's large-scale IT projects, such as inadequate planning, contracting, and management. These issues have led to the repeated formation and dissolution of a state agency overseeing these projects, with the most recent being the Florida Digital Service (FL[DS]) established in 2020. The paper provides a series of recommendations to prevent the failure of FL[DS]. These include forming a joint House and Senate IT committee for oversight, adopting a new governance model, standardizing statewide agency business processes, and revising Florida Statutes for better IT project procurement and vendor evaluation. Furthermore, the paper suggests methods to attract and retain IT talent, like offering signing bonuses, revising job descriptions to focus on skills, and creating a talent pipeline from the State University System. The report emphasizes the necessity for effective project management and strategic decisions to ensure the success of Florida's IT projects and to safeguard taxpayer investments​​.

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