After COVID-19: Rethinking how the state delivers services to Floridians in need
Cost Savings, COVID Recovery, ResearchApplication surges during the COVID-19 pandemic have exposed the shortcomings of the current state-administered, federal safety net programs, especially the Reemployment Assistance (Unemployment Insurance) program. This report explores Florida’s opportunity to implement more efficient and cost-effective business processes, thus reducing the size of government, saving the taxpayers money, and improving service delivery to Floridians in need.


